The podcast discusses the importance of Key Performance Indicators (KPIs) in managing a successful business. Morgan shares her initial ignorance about KPIs and how she only started using them seriously after a financial crisis in 2019, which served as a wake-up call. She emphasizes the necessity of tracking KPIs weekly rather than monthly to catch trends and make timely adjustments.
Morgan advises identifying a small, manageable set of KPIs (ideally no more than five) that are critical to your business's success. She provides examples from her own restaurant business, such as tracking sales, labor costs, food costs, average ticket times, and Google ratings.
The podcast encourages business owners, and even employees, to regularly track and review KPIs. For business owners, this practice is crucial to ensuring smooth operations and profitability. For employees, proactively reporting KPIs can impress supervisors and accelerate career growth. Morgan concludes by urging listeners to start tracking KPIs if they aren't already, as this can greatly enhance business performance and decision-making.
Instagram: @morgan.schnabl
Website: www.morganschnabl.com
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